Privacy Policy

SalvationMart mobile application

Effective Date: 31 October 2026 · Last Updated: 31 October 2026

SalvationMart is committed to protecting the privacy and personal information of users of the SalvationMart mobile application (“App”) and website. This Privacy Policy explains what information may be accessed or processed when you use SalvationMart, how it is used and protected, and what rights you may have regarding your personal information.

1. Developer and Company Information

2. Information We Collect and Process

Depending on the features you use, SalvationMart may collect or process the following information:

2.1 Account and Login Information

• Name, email address, and phone number.
• Login credentials or authentication information.
• Account preferences and account-related information.

2.2 Order and Delivery Information

• Products ordered and order history.
• Delivery address and contact details needed to fulfil an order.
• Order status, delivery, return, and refund information.

2.3 Payment Information

Payments may be processed by a third-party payment provider. Payment information is handled according to that provider’s practices. SalvationMart does not store complete payment card or banking credentials unless expressly stated during checkout.

2.4 Customer Support Information

Information you provide when contacting us, such as messages, questions, or details needed to resolve an order or account issue.

2.5 Technical Information

The App or supporting services may process technical information needed for operation, security, and troubleshooting, such as app version, device and operating-system information, connection information, and diagnostic data, where collected.

Location, camera, photos, and contacts: [Confirm whether the App accesses any of these, and why. Remove this line if it does not.]

3. How We Use Information

We may use information to:

1. Create and manage customer accounts.
2. Process orders, payments, delivery, returns, and refunds.
3. Provide customer support and respond to inquiries.
4. Maintain, secure, and improve the App and website.
5. Troubleshoot technical issues.
6. Comply with applicable legal and regulatory requirements.

We do not sell personal information. We do not use personal information for advertising or marketing unless that use is described to users and permitted by applicable law.

4. Data Processing and Service Operation

SalvationMart uses its website and supporting systems to provide shopping and order-related services. Information submitted through the App may be processed by the systems used to operate the service and fulfil orders.

The business operating SalvationMart is responsible for managing customer accounts and order information. Where third-party providers help operate the service, they may process information as needed to provide their services.

5. Data Sharing and Disclosure

We do not sell, rent, or trade personal information. Information may be shared only as necessary with service providers supporting hosting, payment processing, delivery, customer support, or technical maintenance; delivery partners to complete orders; where legally required; or as part of a lawful business transfer.

6. Data Storage and Retention

We retain personal information only for as long as needed to provide our services, fulfil orders, resolve disputes, maintain business records, and comply with applicable legal requirements. Uninstalling the App does not automatically delete account, order, or other information stored in our systems.

7. Data Security

We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. These measures may include access controls, secure network communication where supported, and appropriate system maintenance. No electronic storage or internet transmission method can be guaranteed to be completely secure.

8. User Rights and Data Deletion

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, subject to legal and business-record retention requirements. To make a privacy request, contact salvationmart@gmail.com.

If the App allows users to create an account, provide the account-deletion method or request URL here: [Add instructions or URL, if applicable]. Uninstalling the App does not delete information held in our systems.

9. Children’s Privacy

SalvationMart is not intended for children who are not permitted to use the service under applicable law. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, contact us so we can review the matter.

10. Third-Party Services and Links

The App or website may use third-party services, such as payment processors, delivery providers, hosting providers, or technical services. These providers have their own privacy policies and data practices. [List the third-party services actually integrated into the App, if any.]

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the App, our business operations, legal requirements, or data practices. Updated versions will be published on this page with a revised “Last Updated” date. Please review this policy periodically.

12. Contact Us

SalvationMart
Email: salvationmart@gmail.com
Website: https://salvationmart.com
Legal Entity: GSM NET
Address: 56/21, Shop No.A1, Ram Nagar 2nd Street, P.N. Road, Tirupur - 641602, Tamil Nadu, India.
Phone: +91 9952705990